A structured way to assess and improve daily habits that shape wellbeing.
1.1 “Agreement” means these Terms and Conditions together with any Order Form.
1.2 “Client” means the corporate entity purchasing the Licence.
1.3 “Platform” means the digital wellbeing product and associated services.
1.4 “Users” means employees, contractors, or staff authorised by the Client.
1.5 “Personal Data” has the meaning given under the UK GDPR and Data Protection Act 2018.
1.6 “Aggregated Data” means anonymised, statistical data derived from User inputs which cannot identify any individual.
1.7 “Licence Term” means the initial 12-month subscription period and any renewal periods.
2.1 The Provider grants the Client a non-exclusive, non-transferable licence to permit Users to access and use the Platform for internal business purposes.
2.2 The Client shall not:
3.1 The Client is responsible for ensuring that only authorised Users access the Platform.
3.2 Users must provide accurate information where required and maintain confidentiality of login credentials.
3.3 The Provider may suspend access where there is misuse or breach of these Terms.
4.1 The Platform provides general wellbeing insights and is not a substitute for professional medical advice, diagnosis, or treatment.
4.2 Users should seek advice from a qualified healthcare professional where appropriate.
4.3 The Provider does not accept liability for decisions made based on Platform outputs.
5.1 The parties shall comply with all applicable UK data protection laws, including the UK GDPR and Data Protection Act 2018.
5.2 The Provider acts as:
5.3 The Provider shall:
5.4 The Client shall ensure it has a lawful basis for sharing User data with the Provider.
5.5 Personal Data shall not be used to identify individuals in reports provided to the Client.
6.1 The Platform will generate Aggregated Data for reporting workforce wellbeing trends.
6.2 Aggregated Data will:
6.3 The Provider may use Aggregated Data for:
7.1 Fees are payable annually in advance as set out in the Order Form.
7.2 The Licence will automatically renew for successive 12-month periods unless terminated in accordance with clause 11.
7.3 The Provider may increase fees upon renewal with at least 30 days’ written notice.
7.4 Late payments may result in suspension of access.
8.1 All intellectual property rights in the Platform remain with the Provider or its licensors.
8.2 The Client retains ownership of any data it provides.
8.3 The Provider is granted a limited right to use Client data solely to provide the services.
9.1 Each party agrees to keep confidential all non-public information received from the other.
9.2 This obligation shall survive termination of the Agreement.
10.1 Nothing in this Agreement excludes liability for:
10.2 Subject to clause 10.1:
11.1 This Agreement shall commence on the start date in the Order Form and continue for the Licence Term.
11.2 Either party may terminate:
11.3 Upon termination:
12.1 The Provider will use reasonable efforts to ensure the Platform is available but does not guarantee uninterrupted access.
12.2 Maintenance and updates may temporarily affect availability.
13.1 The Provider shall implement industry-standard security measures.
13.2 The Client is responsible for maintaining secure internal systems and access controls.
14.1 The Provider may update these Terms with reasonable notice.
14.2 Continued use of the Platform constitutes acceptance of updated Terms.
15.1 This Agreement shall be governed by the laws of England and Wales.
15.2 The parties submit to the exclusive jurisdiction of the courts of England and Wales.
16.1 This Agreement constitutes the entire agreement between the parties.
16.2 No variation shall be effective unless in writing and agreed by both parties.
16.3 If any provision is found invalid, the remaining provisions shall remain in force.